Thoughtful, clinician-led
medical care
in the comfort of home.
Serving Connecticut families with unhurried visits, continuity, and clear communication.
Guiding Light House Calls
Welcome to
At Guiding Light House Calls, we provide comprehensive medical care in the comfort of your home. Our mission is to deliver thoughtful, personalized care for seniors and homebound patients—eliminating the stress of travel while ensuring consistent, high-quality medical support.
We partner closely with families, caregivers, and specialists to create a seamless and responsive care experience.
Meet Your Providers
Experienced clinicians delivering comprehensive primary care directly to older adults in the comfort of home.
Melissa Francis, APRN, AGNP-C
ADULT-GERONTOLOGY NURSE PRACTITIONERMelissa has more than a decade of experience caring for older adults in primary care, home-based medicine, assisted living, family medicine, and nephrology, including caring for kidney transplant patients. Before becoming a nurse practitioner, she spent many years as a registered nurse caring for medically complex patients in acute care.
She believes exceptional healthcare begins with listening, building relationships, and providing thoughtful, personalized care that helps patients remain healthy, independent, and comfortable at home.
BOARD-CERTIFIED PHYSICIAN ASSISTANTTim Francis, P.A.-C
Tim is a board-certified Physician Assistant with more than 20 years of experience in primary care, hospital medicine, orthopedics, pain management, and geriatrics. As the former owner of Senior Helpers of Connecticut, he also spent years helping older adults and their families navigate the often-complex healthcare system.
His passion is building long-term relationships with patients, coordinating care across providers, and helping older adults maintain their health and independence through compassionate, home-based primary care.
Vision
Our vision is to create a seamless model of home-based care that empowers patients to age safely in place and supports caregivers at every step. We aim to deliver accessible primary care and coordinated services that guide individuals through every stage of their health journey, bringing high-quality, compassionate care directly to those who need it most in the place they call home.
We coordinate care using the major hospital record systems in Connecticut, including Yale New Haven, Hartford HealthCare, and Griffin Hospital.
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We provide care with empathy, kindness, and genuine concern for every patient’s well-being.
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We are committed to removing barriers to care, ensuring all patients—regardless of limitation—can receive high-quality services in their homes.
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Every decision is guided by the unique needs, goals, and preferences of the patient, honoring their dignity and autonomy.
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We empower and support caregivers, recognizing their essential role in the health and wellness of the patients we serve.
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We act with honesty, transparency, and accountability in all interactions with patients, families, and community partners.
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Assisted Living Communities enjoy the immediate access to our providers when issues arise, helping address problems early, preventing unnecessary hospital transfers. We work seamlessly with your nursing staff, communicating to keep everyone informed.
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We approach our work as a calling, bringing passion, dedication, and a sense of mission to every patient encounter.
Our Personalized Approach
Care That Comes to You
No transportation, no waiting rooms, just quality care in the comfort of home.
Responsive & Accessible
We prioritize timely communication and availability when you need support.
Personalized Attention
Every patient receives dedicated, one-on-one care tailored to their needs.
Support for Complex Needs
We specialize in managing chronic conditions and coordinating care across providers.
Peace of Mind for Families
We keep families informed, involved, and supported every step of the way.
Our Services
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In-Home Primary Care
Comprehensive medical visits in the comfort of your home or assisted living facility.
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Chronic Condition Management
Ongoing care for conditions such as diabetes, hypertension, and more.
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Care Coordination
Collaboration with specialists, caregivers, and family members.
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Support for Complex Cases
Thoughtful care for patients with advanced or evolving medical needs.
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Medication Review & Optimization
Ensuring medications are safe, effective, and properly managed.
Membership-Based Care Model
All patients undergo a comprehensive evaluation to determine the appropriate level of care. Care levels are assigned based on clinical need and may be adjusted over time.
Who We Help
Homebound seniors
Patients recently discharged from hospital
Families overwhelmed managing care
Assisted living residents needing primary care
A Higher Level of Care
We also offer a concierge care program designed for patients and families who want enhanced access, more personalized attention, and ongoing support.
👉 Contact us to learn more about whether this option is right for you.